Those who unfortunately had trips booked over the months of March and April during the peak of the COVID-19 pandemic were hit hard. Travel Agents worked countless unpaid hours to help clients get home when the travel restrictions hit, and the airlines cancelled flights. If anyone booked without a travel agent during this time, they now realize they should have. Trying to even get through to the airlines was nearly impossible. Some sat on hold for 8-10 hours, some it even took two to three days.
Many people are hesitant to book travel as things remain ‘unknown’ – many wonder if it will ever be ‘safe’ to travel again. This is why having a go-to travel advisor who is an expert in certain areas is so important. We are in daily contact with airlines, general managers, and tour operators to stay informed with the most up-to-date information. We have the knowledge and expertise to ensure you peace of mind when you do decide to travel again.
Ashley has been in constant contact with her clients throughout this pandemic to keep them updated and answer any questions, or concerns they have had.
“My clients are everything to me and are the reason I am where I am today. I have been very positive and optimistic in assuring my clients about the future, and I will continue to do so…”
Many people have always booked their own travel in the past, but at Monarch Travel Pros we believe that booking with your travel advisor (a ‘REAL’ person) is more valuable than ever going forward. Many clients realize now more than ever that we are truly their best resource. We are in this together.